ClaireBear
Jul 2014
Brief Explanation

Events occurred after a Housing Officer's card was discovered with a letter from Surveyors requesting access for an assessment. I called a friend who has a key to the property due to health reasons. The situation was explained, and he agreed to contact NPH and arrange to meet at the property to provide access as a keyholder.

Support Service

Housing Officers advertising they will refer to a support service:

Sep 2014
Confidentiality

Checked with Housing Officer to make sure confidentiality was guaranteed:

Forward Documents

I sent these documents to the Housing Officer since I didn't receive any information about the Support Service. It's similar to giving papers to a receptionist at a doctor's office.

Dec 2014
Months Past

Figured it was a phising scam and thought nothing more as a solution had been found to the foot oedema.

Unknown Intruders

02 Dec 2014: After taking a strong sedative to help sleep, two unknown intruders broke into house and was I literally thrown in the back of an ambulance and taken to hospital.

Discharged after a few hours without any advice or treatment:

Key Possession

Throughout December: continually told that Housing Officers had forced entry.

Having received no communication from Northampton Partnership Homes for nearly a month, the notion was presumed false until:

Jan 2015
Communication Attempts

Having heard nothing from NPH, I tried contacting them.

No Response

I decided to threaten NPH to get a response.

NPH Response

The following response conflated the situation where I took the communication from a Housing Officer to be factual. I did not believe a word my friend was telling me because the concept a branch of government would lie about about criminal offences was inconceivable.

Mar 2015
Recorded Delivery

Due to my friend persisting he was telling the truth. Having no contact from NPH since forced entry 2nd December 2014 (114 days), a recorded letter was sent 26th March 2015.

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